Cookie Policy

Last updated: June 4, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our Service.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for the Service to function properly. These cannot be disabled.

  • Authentication and security
  • Session management
  • Load balancing

2.2 Analytics Cookies

Help us understand how visitors interact with our Service.

  • Page views and navigation patterns
  • Time spent on pages
  • Error tracking

2.3 Functional Cookies

Remember your preferences and settings.

  • Language preferences
  • Theme settings
  • Form data

2.4 Marketing Cookies

Track your activity across websites for advertising purposes (with your consent).

  • Ad targeting
  • Campaign effectiveness
  • Retargeting

3. Third-Party Cookies

We use services from trusted partners:

  • Google Analytics: Website analytics
  • Stripe: Payment processing
  • Intercom: Customer support chat

4. Managing Cookies

You can control cookies through:

  • Browser Settings: Most browsers allow you to refuse or delete cookies
  • Cookie Preferences: Use our cookie consent manager
  • Opt-Out Tools: Use industry opt-out tools for advertising cookies

Note: Disabling certain cookies may affect Service functionality.

5. Cookie Retention

Cookies are stored for varying periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a set period (typically 30-365 days)

6. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date.

7. Contact Us

Questions about cookies? Contact: privacy@chataiworks.com